LEGAL_FRAMEWORK
Privacy Policy
Last Updated: January 1, 2026
1. Data Controller
strategicwebforge, located at Passeig de la Petxina 42, València, Extramurs, España, España, is the data controller responsible for your personal data processing.
2. Data We Collect
We collect personal data you voluntarily provide when contacting us, including: name, email address, phone number, and project details. We also collect technical data such as IP addresses, browser type, and usage patterns through cookies.
3. Legal Basis for Processing
We process your data based on: (a) consent for marketing communications, (b) contractual necessity for service delivery, (c) legitimate interest for improving our services, and (d) legal compliance for regulatory requirements.
4. Data Retention
Personal data is retained for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for 24 months unless ongoing business relationship exists.
5. Your Rights
Under GDPR, you have rights to: access, rectification, erasure, restriction, data portability, and object to processing. To exercise these rights, contact [email protected].
6. Data Transfers
Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards through Standard Contractual Clauses or adequacy decisions.
7. Contact
For privacy-related inquiries, contact our Data Protection Officer at [email protected] or write to Passeig de la Petxina 42, València, Extramurs, España, España.
Refund Policy
Last Updated: January 1, 2026
1. Service Delivery
strategicwebforge provides digital services including web development, optimization, and consulting. All services are delivered as specified in individual project agreements.
2. Refund Eligibility
Full Refund: Available within 14 days of purchase if no work has commenced on your project.
Partial Refund: May be issued based on percentage of work completed at time of cancellation.
No Refund: For completed work that meets project specifications, or for change of mind after work has commenced.
3. Requesting a Refund
Refund requests must be submitted in writing to [email protected] within 30 days of service delivery. Include your project reference, reason for request, and supporting documentation.
4. Processing Time
Refund requests are processed within 14 business days of approval. Approved refunds are issued to the original payment method.
5. Dispute Resolution
Any disputes regarding refunds will be handled through mediation. If unresolved, disputes will be submitted to the competent courts in València, España.
6. Contact
For refund inquiries, contact [email protected] or visit Passeig de la Petxina 42, València, Extramurs, España, España.
Terms of Service
Last Updated: January 1, 2026
1. Agreement to Terms
By engaging strategicwebforge services, you agree to these Terms of Service. These terms constitute a legally binding agreement between you and strategicwebforge, located at Passeig de la Petxina 42, València, Extramurs, España, España.
2. Services Description
We provide web development, optimization, and consulting services as detailed in individual project proposals. All services are delivered with reasonable care and skill.
3. Client Obligations
Clients must provide accurate information, timely feedback, and necessary access to complete projects. Delays caused by client may extend delivery timelines.
4. Intellectual Property
Upon full payment, clients receive ownership of all custom code and designs created for their project. strategicwebforge retains rights to general methodologies and pre-existing tools.
5. Limitation of Liability
strategicwebforge's liability is limited to the total amount paid for the specific service giving rise to the claim. We are not liable for indirect, consequential, or incidental damages.
6. Confidentiality
Both parties agree to maintain confidentiality of proprietary information shared during the engagement.
7. Governing Law
These terms are governed by Spanish law. Disputes will be resolved in the courts of València, España.
8. Contact
For legal inquiries, contact [email protected] or visit Passeig de la Petxina 42, València, Extramurs, España, España.