LEGAL_FRAMEWORK

Privacy Policy

Last Updated: January 1, 2026

1. Data Controller

strategicwebforge, located at Passeig de la Petxina 42, València, Extramurs, España, España, is the data controller responsible for your personal data processing.

2. Data We Collect

We collect personal data you voluntarily provide when contacting us, including: name, email address, phone number, and project details. We also collect technical data such as IP addresses, browser type, and usage patterns through cookies.

3. Legal Basis for Processing

We process your data based on: (a) consent for marketing communications, (b) contractual necessity for service delivery, (c) legitimate interest for improving our services, and (d) legal compliance for regulatory requirements.

4. Data Retention

Personal data is retained for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for 24 months unless ongoing business relationship exists.

5. Your Rights

Under GDPR, you have rights to: access, rectification, erasure, restriction, data portability, and object to processing. To exercise these rights, contact [email protected].

6. Data Transfers

Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards through Standard Contractual Clauses or adequacy decisions.

7. Contact

For privacy-related inquiries, contact our Data Protection Officer at [email protected] or write to Passeig de la Petxina 42, València, Extramurs, España, España.

Cookies Policy

Last Updated: January 1, 2026

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us recognize your device and remember your preferences.

2. Types of Cookies We Use

Essential Cookies: Required for basic website functionality. Cannot be disabled.

Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous information.

Preference Cookies: Enable enhanced functionality and personalization.

3. Specific Cookies Used

localStorage: Used to remember your cookie consent preference. This is a persistent local storage mechanism, not a traditional cookie.

Session Cookies: Temporary cookies that expire when you close your browser.

4. Managing Cookies

You can control and manage cookies through your browser settings. Disabling essential cookies may impair website functionality. You can accept or decline non-essential cookies through our cookie consent banner.

5. Third-Party Cookies

We may use third-party services that set their own cookies, including Google Analytics for traffic analysis. These third parties have their own privacy policies.

6. Updates to This Policy

We may update this Cookies Policy periodically. Significant changes will be communicated through our website or email notifications.

7. Contact

For questions about our cookie practices, contact [email protected] or visit Passeig de la Petxina 42, València, Extramurs, España, España.

Refund Policy

Last Updated: January 1, 2026

1. Service Delivery

strategicwebforge provides digital services including web development, optimization, and consulting. All services are delivered as specified in individual project agreements.

2. Refund Eligibility

Full Refund: Available within 14 days of purchase if no work has commenced on your project.

Partial Refund: May be issued based on percentage of work completed at time of cancellation.

No Refund: For completed work that meets project specifications, or for change of mind after work has commenced.

3. Requesting a Refund

Refund requests must be submitted in writing to [email protected] within 30 days of service delivery. Include your project reference, reason for request, and supporting documentation.

4. Processing Time

Refund requests are processed within 14 business days of approval. Approved refunds are issued to the original payment method.

5. Dispute Resolution

Any disputes regarding refunds will be handled through mediation. If unresolved, disputes will be submitted to the competent courts in València, España.

6. Contact

For refund inquiries, contact [email protected] or visit Passeig de la Petxina 42, València, Extramurs, España, España.

Terms of Service

Last Updated: January 1, 2026

1. Agreement to Terms

By engaging strategicwebforge services, you agree to these Terms of Service. These terms constitute a legally binding agreement between you and strategicwebforge, located at Passeig de la Petxina 42, València, Extramurs, España, España.

2. Services Description

We provide web development, optimization, and consulting services as detailed in individual project proposals. All services are delivered with reasonable care and skill.

3. Client Obligations

Clients must provide accurate information, timely feedback, and necessary access to complete projects. Delays caused by client may extend delivery timelines.

4. Intellectual Property

Upon full payment, clients receive ownership of all custom code and designs created for their project. strategicwebforge retains rights to general methodologies and pre-existing tools.

5. Limitation of Liability

strategicwebforge's liability is limited to the total amount paid for the specific service giving rise to the claim. We are not liable for indirect, consequential, or incidental damages.

6. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the engagement.

7. Governing Law

These terms are governed by Spanish law. Disputes will be resolved in the courts of València, España.

8. Contact

For legal inquiries, contact [email protected] or visit Passeig de la Petxina 42, València, Extramurs, España, España.